Your Source for Creating Great Customer Experiences.
With mastery in Contact Centres, Customer Service & Customer Experience, we help & inspire organizations – and the people who work in them – to create great Customer experiences.
Founded in 2001, we have engaged with more than 50,000 Participants across 40 countries – with ‘wow’ outcomes backed up by thousands of positive testimonials.
18 years, 40 countries, more than 50,000 Participants. We’ve learned a lot about what makes a great learning experience.
Our robust suite of workshops addresses the Management, Team Leader, Frontline & Backline eco-systems required to excel in Contact Centres, Customer Experience & Customer Service.
Better Customer journeys are on the way. The best Mystery Shopper research isn’t about the score – it’s about the learning. When you’re ready to make Mystery Shopper a vibrant part of your Customer experience strategy, we’re here to help.
We’ve worked with so many of the best organizations around the world – and each one helped us build our experience and know-how. Thank you.
18 years, 40 countries, more than 50,000 Participants. When you’ve worked with as many people as we have, in as many places, you build up a storehouse of cherished memories. Here are some of our favourites from across the years.
It is not what we say – but what our Clients & Participants say – that really matters. Advocacy for our work is the ultimate Award.
It’s time to celebrate Customer Experience achievements across Germany, Austria and Switzerland.
OmniTouch is privileged to provide industry-leading training & certification for people with disabilities who seek employment in Singapore’s vibrant Contact Centre industry.
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Contact Information
OmniTouch Pte Ltd
530A Geylang Road
Singapore 389486
(65) 9838 2353