News & Events 12/08/2019by OmniTouch International We work with the industry around the world. Judging, speaking, writing, podcasting – or just meeting up for a coffee. We’re out there in the world talking about Customer Experience, Customer Service & Contact Centres. CCC Featured Writer Featuring Workshop Leader - How to Design a Quality Assurance Program for Customer Service Excellence - 22nd & 23rd May, Kuala Lumpur Malaysia Daniel Ord - Masterclass Leader - "Differentiating the Brand Experience with an Omnichannel Approach" Asia Connect 25th May 2017 Othman-Faculty