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Training & Speaking

Training & Speaking
by OmniTouch International

20 years, 40 countries and dozens of industries

We’ve learned a lot about what makes a great learning experience.

Our years of experience, combined with working with some of the very best organizations in the world, give us many rich stories & practices to share with our audience.

Our workshop curriculum is one of the most robust in the industry.

We deliver more than 25 industry-leading courses including CX Management & CCXP Exam Preparation, Contact Center Management, Quality Assurance Management, Customer Service & Service Quality across channels, Employee Experience, Coaching, People Management, Leadership and more across the breadth of the customer ecosystem.

But most importantly, we help our participants succeed.  Whether that’s earning a certification, implementing new skills or just looking at the world in a new way.  Because Organizations change for the better when the people working their change for the better.

Being asked to deliver a talk at an event is always an honour.  And nowadays we’re even hosting and emceeing events!  That’s been a wonderful development.

There’s no big secret or magic formula to deliver a great event talk.  First, you design the ‘learning points’ in alignment with the event organizer.

What should people think and feel at the end of the talk – that perhaps they didn’t know or feel when it started.  And you make it easy and fun by using stories and humour that create a memory.

When everyone on LinkedIn is a ‘Keynote Speaker’ it can be hard to surface a choice that your Participants will talk about for a long time. 

We’re happy to put ourselves forward as that choice.

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