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Public Courses

Give us 1, 2 or 3 days – and we’ll change the way you see the world.

For nearly 25 years, we’ve helped & inspired people do better work through professional training in Contact Centers, Customer Service & Customer Experience. 

Our ability to engage people & deliver business results is backed up by thousands of wonderful testimonials and long term Client relationships around the world.

Periodically, we offer some of our Courses publicly. These online courses are held at specific times and are open to anyone who registers. See the full list of Our Courses.

Our Public Courses

Our curriculum is one of the most robust in the industry. Across Contact Centers, Customer Service and Customer Experience, Participants tell us that we deliver the best training experience ever.

Just click on the Course that interests you.  Information on the Course overview, time zone, testimonials, and pricing will be found within each listed Course.